Important Delivery Details:
- Daily Order Deadline: Orders placed before 4:00 PM (GMT-6) on business days will begin processing the same day. Orders received after this time will be handled on the next business day.
- Processing Time: Most orders are prepared within 0-2 business days, Monday through Friday. During periods of increased demand, processing may require additional time.
- Estimated Delivery Time: After your order has been shipped, delivery generally takes around 5-9 business days, Monday through Friday. Delivery times may vary depending on location, carrier schedules, and circumstances outside our control.
- Free Shipping: We provide free delivery on all orders shipped within the United States.
Order Preparation & Shipment
After completing your purchase, you will receive an order confirmation email with your order details. Our team will prepare your items for shipment within the stated processing period. Once your package leaves our facility, a tracking number will be sent to you so you can monitor the delivery progress.
Delivery Partners
To provide dependable shipping options across the United States, we work with established delivery carriers including UPS, USPS, and FedEx. Your order may be assigned to one of these carriers based on destination, availability, and shipping requirements. Each carrier provides tracking services to help you stay informed about your package status.
After dispatch, your order will continue through the carrier’s delivery network. Estimated arrival times are provided as a general guide and may be affected by weather conditions, transportation delays, holidays, or other unexpected circumstances.
Shipping Delays
If your order has exceeded the expected delivery timeframe, we recommend checking your tracking information first, as carrier updates may provide the latest details. Please allow up to 2 additional business days for possible delays. If your package still has not arrived, contact us at support@myfluxore.com with your order number, and our team will look into the situation.
We kindly ask customers to wait an additional 3 business days after the estimated delivery period before requesting an investigation, as some packages may experience temporary carrier delays.
Order Cancellation Requests
If you need to cancel your order, please contact us as soon as possible at support@myfluxore.com. Cancellation requests can only be considered before the order enters the fulfillment or shipping process. Once your package has been prepared or dispatched, cancellation is no longer available, and the return process will apply after delivery.
Damaged, Missing, or Wrong Items
We carefully prepare orders before shipment, but if your package arrives damaged or contains an incorrect item, please contact us at support@myfluxore.com with your order information and clear photos of the issue. Our team will review your request and assist with the appropriate next steps.