Frequently Asked Questions

We accept PayPal for all purchases. All payments are processed securely through PayPal's trusted payment system. Once your payment is successfully completed, you'll receive an order confirmation email with your purchase details.

Orders are typically prepared and ready to ship within 0–2 business days after your payment is confirmed. Once your order ships, delivery usually takes 5–9 business days depending on your location. You'll receive tracking information via email as soon as your package is on its way.

We work with trusted carriers including UPS, USPS, and FedEx to deliver your orders. The specific carrier used for your shipment may vary based on your delivery address and shipping requirements to ensure the fastest and most reliable service.

We offer a 30-day return period from the date of delivery. Items must be unused, and in their original condition with all tags attached. Before sending any items back, please contact our customer support team to initiate the return process and receive instructions.

Refunds are processed within 7 business days after we receive and review your returned item. The refund will be issued to your original payment method. If you'd like to exchange an item for a different size or color, please contact our support team and we'll be happy to help arrange the exchange.

If you need to change or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request if the order hasn't been processed yet. For any questions or assistance, reach out to our customer support team and we'll help you right away.

Need Help?

Customer Support Hours:
Monday to Friday: 
9:30 AM to 6:00 PM (GMT-6)

You can expect a response from our team within 24 business hours.

Store Name: My Fluxore
Email: support@myfluxore.com
Contact Form: Click Here

Address:
410 Maple Dr
Rexburg ID 83440
United States